So far so good. I've been here 3 times within the last couple months and have had no issues with them running behind or with any of the nurses. Everyone has been really pleasant, professional, and helpful. I see Dr. Sweeney and he's been great helping me pinpoint problems that are causing my pain. After reading the reviews, I was a little skeptical, but to be fair, I haven't seen the one lady that most people are complaining about.